Contact us

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International students

Our website gives information on lots of topics including visas and immigration, work during and after studies, home or overseas fee status regulations and sources of funding. Please look here first for answers to your questions.

If you cannot find the information you need after looking at our website, please phone our Student advice line on +4420 7788 9214 which is open at the following times:

Monday to Friday (except for public holidays): 13:00 to 16:00 (UK time)

Please note: On Tuesday 23 May 2023, the advice line will be open from 14:00 to 16:00 (UK time). The advice line will be closed Monday 29 May 2023 for the Spring Bank Holiday.

You may be charged by your service provider.

Please note that the Student Advice Line is very busy. There is no queuing system, so when the adviser is on the phone to another caller you may hear a brief engaged tone and you will need to redial. Please keep trying, and you should get through eventually.

Unfortunately we can't answer your questions by email, as we are likely to need additional information from you. Please do not try emailing any of our staff with your queries, as we will not be able to provide a personal response.

We do not provide any form of financial support for students, so please do not contact us to request sponsorship or scholarships.

Staff at UK schools, colleges or universities

Advice: If your institution is a member of UKCISA and you need advice, you can contact our Member advice line.

For administrative queries, please use the following contacts:Address: UKCISA, Woburn House, 20-24 Tavistock Square, London, WC1H 9HQ
(Please note that we do not give advice in person, and receive visitors by appointment only)

Switchboard: (+44) (0) 20 7288 4330
Fax: (+44) (0) 20 7288 4360

Training enquiries:
See our training and development opportunities or email: training@ukcisa.org.uk

Membership enquiries:
See our membership information or email: membership@ukcisa.org.uk

Comments on the UKCISA website

We welcome any questions or ideas you may have about UKCISA, our events or our activities.

Please send your comments to communications@ukcisa.org.uk.  We're sorry but we can't provide advice via this email.  Instead, please contact the students' advice line.  The phone number is above, in the section 'International students'.

If you have any questions or information you want to share with other members (eg. immigration issues), the best place to discuss this, is in the Member forum.

Comments on events, activities or ideas

We welcome any constructive comments on the UKCISA website, from broken links to apparently incorrect or out of date content. Please send these comments to Webmaster to ensure that they can be dealt with appropriately. Thank you.

Commercial and Corporate Partnerships

We are proud to be a collaborative organisation, working with a range of partner organisations to deliver our vision for the international student experience and generate income to fulfil our charitable objectives.

UKCISA's Corporate Partnerships Due Diligence Policy sets out our process for assessing the alignment of corporate and other partnerships with our charitable objectives, and managing risks of partnerships and corporate sponsorship.

The policy applies to sponsorship in cash and in kind.Please contact Yinbo.Yu@ukcisa.org.uk to explore partnerships opportunities.

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UKCISA is a company limited by guarantee registered in England and Wales (Company Number 4507287) and a charity registered with the Charity Commission for England and Wales (Charity Number 1095294). Its registered office is at Woburn House, 20-24 Tavistock Square, London, WC1H 9HQ © 2023 UK Council for International Student Affairs